At the Châteauguay Community Church, transparency regarding the collection, use and disclosure of your personal information is important to us.

This privacy policy (the “Policy”) aims to inform you about our practices regarding the processing of personal information. We wish to inform you of the purposes and methods of collecting, storing, and using your personal information.

For any questions regarding this policy or our practices concerning the processing of your personal information, if you wish to receive a copy of your personal data or if you wish to have it deleted, you can contact us at the following address:

Personal Information Officer:
Pastor Glenn Shewchuk
pastor@chateauguaychurch.com
514-943-4673
111 Lauzon Street, Châteauguay
, Quebec J6K 1C7, Canada

Our website address is: https://chateauguaychurch.com/

Comments

When you leave a comment on our website, the data entered in the form, as well as your IP address and browser user agent, are collected to help us detect spam.

Transmission of personal or confidential data and media

If you upload images to our website, we advise you to avoid those containing GPS coordinates in their EXIF ​​data. Visitors to this website can download and extract location data from these images.

Cookies

If you book a Zoom conference on our website, you will have the option to save your name, email address, and postal address in cookies. This is solely for your convenience and to prevent you from having to re-enter this information when booking a future appointment. These cookies expire after one year.

If you enter personal information to schedule an appointment, this data will be stored in our system, as described below, so that we can contact you within a few days of your request. If no appointment is scheduled with one of our team members, the data will be kept in the same system indefinitely, in case you contact us to schedule another appointment.

Embedded content from other websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if the visitor had visited that website.

These websites may collect data about you, use cookies, install third-party tracking tools, or monitor your interactions with embedded content if you have an account and are logged in to their site.

With whom do we share your data?

We do not share any data with partners, suppliers or other entities unless we open an account for you with your consent.

Where is your data stored?

We do not store any personal health information (such as social security, health insurance, or credit card numbers) and we encourage our clients never to share such information with us. When paying invoices for the Châteauguay Community Church, your credit card or banking information will be temporarily stored on the secure Stripe or PayPal website, but never within our environment. Because access to your critical personal and professional data is frequently required as a client of the Châteauguay Community Church, it is stored in a secure, encrypted digital vault using robust encryption.

Other customer data is stored by the Châteauguay Community Church with a trusted source, Google Workspace. Google Workspace stores data on encrypted servers in Google data centers. For more information about the solutions we use, please click on one of the following links for a complete overview of their certifications and compliance:
Google Security,
Google Certifications,
Google Storage.

How long is your data kept?

Our goal is to build long-term customer loyalty, so data is retained indefinitely. This allows us to provide prompt support to our customers. However, this data is stored in our secure solutions.

For users who register on our site, we also store the personal data provided in their profile. All users can view, modify, or delete their personal information at any time.

What are your rights regarding your data?

By contacting us at pastor@chateauguaychurch.com, you can request a file containing all the personal data we hold about you, including any data you have provided to us. You can also request the deletion of your personal data. This does not apply to data retained for administrative, legal, or security reasons.